Here are some key troubleshooting tips to ensure your charger operates smoothly:

Charger Won't Power On

If your charger doesn’t turn on, check the power source. Ensure it’s plugged in and the circuit breaker isn’t tripped. If the issue continues, consult a licensed electrician.

Slow Charging Speeds

Always check your EV’s dashboard for error messages before troubleshooting further. The battery management system will slow charging to protect the battery (when it is close to full charge and in high heat, for example). If the problem persists and the car charges on other chargers but not your home charger, contact a licensed electrical contractor to check.

Error Messages

Modern chargers often display error codes. The error message will come on the car. Refer to the user manual or the manufacturer's website for guidance. If you can’t resolve the issue, reach out to your supplier for assistance.

Overheating Charger

If your charger becomes excessively hot, the charger will shut off on its own. Allow it to cool down before using it again to prevent damage and safety risks. Contact a qualified electrician if you have any ongoing concerns.